I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are going to expire at the end of this month, January 2025!...
I've been having this issue for several weeks, when I try to go to the subscription page to manage my subscription I get the error 'Sorry, your subscriptions list is not available at this time. Please try again or check back later' but I have been re...
I transferred my Telus mobile number to another service provider in August 2024. After the transfer, my account with Telus still has a balance of $40 that will expire in May, 2025. I have contacted Telus asking for a refund but my request was decline...
Will USA unlocked s23+ (sm-s916u) work on Telus (AT&T /T-Moblie compatible)? Or if the frequencies match and it is unlocked, it works?? I'm ready to buy the movie but can't find one with 512GB in Canada for a decent price, if at all
I recently received a text with an exclusive loyalty offer that offered to waive my existing device balance if I upgraded my device … then when I went my local store Telus refused to honour the offer. Anyone else have this issue? My suggestion would ...
Hi, I'm planning a trip to US and I currently have the "Unlimited 5G+ Premium unlimited CAN-US-Mexico plan. I want to confirm, if I should keep "Mobile Networks" setting as having my Data on or off? I understand that with this plan, I should not be c...
I switched from Rogers to Telus today and ported my phone number. The process was completed by about 630pm. Telus said it may take about 90 minutes for the port to complete. It’s not almost 10pm. I have received no text saying the port is complete. A...
Good evening, I was looking at RedFlagDeals and came across a post about a promotion. I called the number +1 866-558-4146 and was transferred to the sales department, then to the loyalty department. A representative mentioned pricing of $30 per month...
I was a telus business customer with 4 mobile connections. I had taken devices on "bring back" plan. I had returned 2 devices and kept 2 devices. However, they first charged my credit card for all 4 devices and some additional amounts for which they ...
Hi. I bought five cellphones on Dec.15.2024. Then, on Dec.27.2024, I did an online application for the Telus Price Match Guarantee. At the present time, only one cellphone had the price adjusted, but the others no. I have not received any news, nor t...
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