Why am I not on the 4G network yet

[johnpoyner]

Why am I not on 4G network yet

[xl]

What phone do you have? Some phones do not support 4g.

Where are you? Not all locations. (especially indoors) have 4g.

Do you have 4g enabled? Some users disable the 4g for longer battery life and reduce data consumption.

[SuperFred]

Hi there, feel free to have a look here http://mobility.telus.com/en/ON/bring-own-device/index.shtml?INTCMP=PhonesLandGreyMartkeT and you see if your device will work on our network using the IMEI number of your phone.