Recent ActivityMost RecentNewest TopicsSolutionsEscalation Inquiry I am trying to find out how to escalate my complaint pass the Escalation Manager. The below story really happened. I must admit that if someone would told me this story I would not believe that in th...Is email to SMS/text supported? I would like to send a scheduled email (can't send scheduled text) unfortunately because I am unable to send the text in the morning and for other logistic reasons. I know Rogers has retired this ...Not getting a subscription confirmation I subscribed to a mobile plan 5 days ago and got the confirmation email with an Order number (starting with 0000) but never received the customer agreement etc … tried to call many times and got redi...Talk & Text 100 local calling only??? Hello, I signed up for talk and text 100 in May and realize only now that it is local calling only. This is absurd that Canada Wide calling is not included. I see now that Telus no longer offers the ...Do callers know you are not in canada and roaming abroad? If I’m travelling outside Canada and someone calls my Telus number, will they be able to tell I’m not in Canada? Like will anything show up differently on their end, or does it just ring through norm...SolvedShoutout to Customer Rep Hi! I recently migrated my plan from Koodo to Telus and had the pleasure of being assisted by a representative named Luis. He was incredibly helpful throughout the entire process and made it complete...Job left incomplete, lines very low Quite awhile ago the concrete poles were replaced with wooden on our street. When it came time to move the Telus lines to the new pole the installers got their truck stuck and never completed the job...Travel Pass with Easy Roam I am travelling to England and Italy next week and want to add the 14 day travel pass International to my 2 lines. When I try to do so, both the website and the app tell me it can't be done at this ...SolvedUnlimited Canada-US Plan I am planning to go to the US next month, and I was wondering if I can use my phone as a mobile hotspot for my friends without incurring any fees? SolvedTelus roaming plan to Venezuela Hello TELUS Team, I am writing to submit a feature request regarding your roaming travel passes. Currently, several TELUS plans offer seamless, no-extra-charge roaming features for popular destin...
