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Voice mail notification is not going from Samsung Galaxy S23 Ultra

Just Moved In



Am using eSIM on my Samsung Galaxy S23 Ultra. There are no Voice mail but still the Voice mail notification icon is getting popped up.


Community Manager
Community Manager

That's definitely odd. Are you using the visual voicemail app? If you'd like, our Mobility team could always look into your account to see if you've added it. If the original voicemail was deactivated (which can only be done by our Mobility team) it shouldn't be giving you notifications. One thing to note though is, if it was deactivated but you've since changed your plan, it'd automatically reactivate so you'd need our team to remove it again!

Community Power User
Community Power User

Possibly clear the cache and data. More here:


How to remove voicemail notifications from your Samsung phone | Samsung UK


Just a long time customer hoping to help.