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Vacation Suspension

JohnBook
Just Moved In

I have a 3 year contract for 2 Apple 3 smartphones.  I plan to be out of the country for 4 months and would like to suspend service for the time away.

 

Is this possible and how should I proceed?

1 REPLY 1

WongTong
Leader

You'll have to call Telus for that. It's 25$/month per line. Note that if you currently have a grandfathered rate plan, there is a chance that you will not be able to get it back once you resume the account. You'd have to select a current available rate plan. You'll also have to provide the start and end date of your vacation disconnect. Maximum vacation disconnect is 6 months.