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Unable to connect with mobile data!!!!

Kaicias
Just Moved In

Unable to connect with mobile data!!!!

2 REPLIES 2

Nighthawk
Community Power User
Community Power User

Did you:

  • change your plan?
  • turn off data on your phone?
  • have a data cap? (on the phone itself or the account)
  • call technical support?

If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

Kaicias
Just Moved In

I am not really sure what I did to get it working.

It is a new iPhone 6, so I made a call, sent myself a text AND picture message, then powered of for a while...more than twenty minutes. 

When I turned it on, I was able to connect!

Oh, I also removed the Data Blocking feature Telus had put on my account!