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Trouble sending pictures prepaid phone

Domgodess
Just Moved In

All of a sudden I am unable to send picture messages.  I have a current messaging feature and money in my account.  When I try to turn on Data it says that it's disconnected because the service is unavailable.

1 ACCEPTED SOLUTION

Nighthawk
Community Power User
Community Power User

Data is typically needed for picture messaging to work. I imagine you've tried rebooting your phone? May be an idea to call Telus for assistance. It could be something with the phone or maybe the account. 


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

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1 REPLY 1

Nighthawk
Community Power User
Community Power User

Data is typically needed for picture messaging to work. I imagine you've tried rebooting your phone? May be an idea to call Telus for assistance. It could be something with the phone or maybe the account. 


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂