08-30-2017 12:54 AM - edited 08-30-2017 01:02 AM
I have a question regarding the Telus Device Care. I have pre-ordered a phone from Telus, and signed up to have Telus Device Care added to my service for $9/month. Is the monthly fee the only option, or is there an option to pay for this warranty in one lump sum, which is what I would prefer to do. I know you can do this with Apple Care for instance, but the device I have ordered is not an iPhone.
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08-31-2017 07:32 AM
Hi, @ThisGuyDoesntCare. While running the program, we have seen the majority of our customers opt for the monthly subscription version of our program instead, so in order to simplify the Device Care program, we decided to remove the lump sum option.
08-31-2017 07:32 AM
Hi, @ThisGuyDoesntCare. While running the program, we have seen the majority of our customers opt for the monthly subscription version of our program instead, so in order to simplify the Device Care program, we decided to remove the lump sum option.