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Did your service continue to work with the old SIM card?
I would expect the transfer to be seamless to you as a customer. Were there any instructions included with the new SIM?
Really? telus.com/hello works fine for me. You'll also want the old SIM in the phone still. The page lists:
It's telus.com/welcomemanitoba . That should guide you to your welcome package and porting in online. You can also call in anytime and our MTS migration specialists can help you!