I have no reception or proper wifi to sit and wait on hold to talk to telus customer service to help me change my sim card and mobile phone. I lost my phone before coming to work in the middle of no where and just grabbed a phone and sim card on the way. I have suspended my other sim card and phone now if I could just get someone to help me register my new ones please....
Currently only new customers can activate sim cards online. Due to fraud they have been working on the site for about 6 months now to intensify security for swapping sim cards. No ETA on when that will be up and running again. Maybe there's a work phone or computer you could use to contact us and swap your sim?
Currently only new customers can activate sim cards online. Due to fraud they have been working on the site for about 6 months now to intensify security for swapping sim cards. No ETA on when that will be up and running again. Maybe there's a work phone or computer you could use to contact us and swap your sim?
