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05-09-2017 12:30 PM
Is anyone else experiencing poor signal (less than 3 bars) in SW Edmonton lately?
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05-09-2017 06:52 PM
Have you tried turning your phone off and on again when you're getting the low bars? Is it at certain times of the day or always? How long is lately? What type of device are you using? Have you tried a new sim card? Some times replacing the sim card can help.
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05-09-2017 06:52 PM
Have you tried turning your phone off and on again when you're getting the low bars? Is it at certain times of the day or always? How long is lately? What type of device are you using? Have you tried a new sim card? Some times replacing the sim card can help.
Mobility Client Care Rep
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05-09-2017 08:41 PM
I noticed it this weekend. I have restarted and cold started. It's a BlackBerry passport.
I reseated the sim card. It rarely gets more than 2 bars and amonth ago it was 4 or 5 bars most of the time.
From: TELUS Neighbourhood Sent: Tuesday, May 9, 2017 4:52 PM To: mike.clarke@qtility.com Reply To: TELUS Neighbourhood Subject: Re: Poor signal in Edmonton? (TELUS Neighbourhood Subscription Update) |
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Hi clarkems,
Mobility_Princess (TELUS Employee) posted a new reply in Mobility Services on 05-09-2017 06:52 PM :
Re: Poor signal in Edmonton?
Have you tried turning your phone off and on again when you're getting the low bars? Is it at certain times of the day or always? How long is lately? What type of device are you using? Have you tried a new sim card? Some times replacing the sim card can help.
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TELUS Neighbourhood sent this message to mike.clarke@qtility.com.
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