Poor signal in Edmonton?

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clarkems
Neighbour

Is anyone else experiencing poor signal (less than 3 bars) in SW Edmonton lately?

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TELUS Employee
TELUS Employee

Have you tried turning your phone off and on again when you're getting the low bars? Is it at certain times of the day or always? How long is lately? What type of device are you using? Have you tried a new sim card? Some times replacing the sim card can help. 

Mobility Client Care Rep
clarkems
Neighbour
I noticed it this weekend. I have restarted and cold started.   It's a BlackBerry passport.
 I reseated the sim card. It rarely gets more than 2 bars and amonth ago it was 4 or 5 bars most of the time.
From: TELUS Neighbourhood
Sent: Tuesday, May 9, 2017 4:52 PM
To: mike.clarke@qtility.com
Reply To: TELUS Neighbourhood
Subject: Re: Poor signal in Edmonton? (TELUS Neighbourhood Subscription Update)



Re: Poor signal in Edmonton? (TELUS Neighbourhood Subscription Update)
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Hi clarkems,







Mobility_Princess (TELUS Employee) posted a new reply in Mobility Services on 05-09-2017 06:52 PM :








Re: Poor signal in Edmonton?


Have you tried turning your phone off and on again when you're getting the low bars? Is it at certain times of the day or always? How long is lately? What type of device are you using? Have you tried a new sim card? Some times replacing the sim card can help. 



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