Recent ActivityMost RecentNewest TopicsSolutionsDispute Over Bulk Discount Charge After Phone Payoff The idea that I would be charged to pay for the difference between Telus bulk discount on the phones and the retail price after over 360 months as a Telus customer is silly. Why silly? Telus is treat...Signal and Bandwidth Issues in Whistler This appears to be a community-wide issue in Whistler. There have been many conversations and complaints on social media and speaking with friends on Telus/Koodo who are experiencing major disruption...Difficulty Retrieving Past Invoices and Support Issues This is about invoices, attempting to find the first five months of the year & being unable to. Why? In June due to spotty rural-mobility-internet Telus switched me to a new mobility internet mode, a...Missing SIM Cards in Mail Hi, I am a new client . Telus system ordered two SIM cards really I only need one and I have a representative to call me Tuesday to see if the SIM cards came in and to Vance one of the sims but I was...Bring it back issue Signed a 2 yr contract with Telus with the bring it back program. At the end of the contract I decided to switch providers because of poor telus coverage in my area and significant lower cost. I have...Maybe New Customer Hi, first of . My internet company who I being too. Which you did not need a credit check got sold a few years ago then it was taken over by Koodo and now it seems Telus .I pay my bill before the due...Return label for Bring it Device I have called customer service 9 times and all 9 times I have been told different things. They promised to send the return label within 48 hours which still has not been sent. Every time when I call...Billed an extra month? I switched to Roger’s for the year end deal on Dec 27. Today I received a new bill, higher than all my previous ones, from Telus for Jan 12 - Feb 11. Any help before I head over to CCTS? Shipping Label to Bring My Phone Back Hello, I had an EPP plan with Telus that ended recently and with that, I’ve been attempting to return my phone as it was part of the ‘bring it back plan’. I’ve called them three days in a row to ...Stream+ Basic Activation Not Working Hello, Subscribed to Stream+ Basic but the activation not working. Clicked on the links on the activate page, it just kept showing the page is not working. I looked through the forum, appears that th...