Forum Discussion
Mobility
I have two users on my mobility account that I want to remove so they can set up their own accounts. Can I do this online or do I have to visit a store or be on hold forever. Thank you
NFtoBC
Community Power User
Community Power UserI'm assuming they want to keep their current numbers. The simplest way might be to set up a prepaid account for each, and port the numbers there (you can't port from post-paid to post-paid). Once the pre-paid accounts are set up, the owners can do as they please, including setting up a new post-paid account. See this page for porting an account.
