09-09-2022 04:37 PM
Hi Telus,
Mobile phone connection (cell service) is very bad around 1204 to 1254 15th Street SE, Calgary, Alberta. People talking on their cell/mobile phone can only hear about 25% of the conversation. Phone conversations are routinely cut off and then the conversation picks up again 10 seconds later, and then 5 seconds later it will get cut-off again. Please test (and fix) the mobile phone (cell phone) connection in and around 1204 to 1254 15th Street SE, Calgary, Alberta.
Thank you,
Kailin Tench
09-09-2022 05:09 PM - edited 09-09-2022 05:10 PM
You can report signal issues here. Click on the "Report an Issue". Fill in the required information along with your issue(s).
10-01-2022 01:18 PM
Exact same problem in Acadia SE Calgary. Telus Mobility is really dragging their heels repairing this 3 week ongoing problem. Loyalty Dept is also no help whatsoever. Bell is giving 50% discount on bills if complaint is lodged monthly, but Telus Mobility Loyalty Dept is basically telling me to go pound. Nice of them to treat a loyal customer that has been with them since 2009. My Telus Mobility bill on August 11 2009 was $33.13 BTW.