Showing results for 
Show  only  | Search instead for 
Did you mean: 

Loyalty Dept

Just Moved In
Does anyone know the email address for the loyalty Department for Tells Mobility?

Community Power User
Community Power User

If you share your concern here, the residents of the Neighbourhood may be able to offer suggestions.




At the bottom of the 'Contact Us' page is this statement:

Screen Shot 2017-03-28 at 9.06.27 AM.png

I believe the links there are what you are seeking.  This, of course, is not a first step.


If you find a post useful, please give the author a "Kudo"

There is no direct email for the loyalty department. You can click on the contact us button to email Telus and they will determine if another department needs to follow up with you and have them call you or if client care can help you. If client care can help you than that's who would answer your email. If you call *611 most client care agents have light loyalty training now and can help you with most things the loyalty department can. 

Mobility Client Care Rep