Identity Verification through reauthid.com not working

[Gnarly]

I'm trying to complete my Telus web store order and I need to go through the identity verification process where I upload a picture of my ID and a selfie. The online process isn't working for me,  is there a way that I can go to a corporate store to complete my id verification?

[TELUS_Support]

Hey @Gnarly - You should be able to visit a corporate store and show your ID to them to verify your identity. They can then call their support to push the order through