Had Easyroam, went to the states, had issues

Easy Roam should allow you to make calls and send texts while in the U.S., so this definitely isn’t the experience we want for our customers. A few things that might have caused this issue:

• Your device may not have connected properly to a U.S. carrier. A manual network selection in your phone’s settings can sometimes help.
• If your plan doesn’t include international calling, this may have affected outbound calls.
• Some call settings, like VoLTE or Wi-Fi Calling, can impact service while roaming.

If this happens again while you're in the U.S., please reach out to us from there so we can troubleshoot the issue in real time.