Facebook on my iphone 5 will not download.

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MrsDooper
Just Moved In

Facebook on my iphone 5 will not download. I have tried a soft reset, I have deleted it then redownloaded it...I only ever have 1 or 2 little dots on my phone (on the left of the screen beside Telus)...What is going on? Can someone help me?

NFtoBC
Community Power User
Community Power User

Have you tried downloading it through iTunes then syncing your phone? This will also give you a backup in case you have problems in the future.


Also, how much excess space is on your phone? If the memory / storage RAM is nearly full, you may not be able to download and install, as extra room is needed.


Low signal (two dots) should slow your download, but not prevent it, unless the file size is too large. Some software will not install over a cellular signal due to the size of the files. You could try connecting to a strong Wi-Fi signal somewhere and see if that helps.

NFtoBC
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