Have been receiving texts from my daughter in Europe but she is not receiving my texts. She has a plan to cover her end in Europe. What can I do to make sure she gets my texts.
I highly advise contacting our technical support on Twitter (https://twitter.com/TELUSsupport) or by calling in (1-866-558-2273) so they can view the account provisioning and troubleshoot. Your daughter can call our international line at 1-416-940-5995 to directly troubleshoot her phone with our technical support agents.
I highly advise contacting our technical support on Twitter (https://twitter.com/TELUSsupport) or by calling in (1-866-558-2273) so they can view the account provisioning and troubleshoot. Your daughter can call our international line at 1-416-940-5995 to directly troubleshoot her phone with our technical support agents.
