Recent ActivityMost RecentNewest TopicsSolutionsInquiry Regarding Recent Customer Service Experience I had a problem with my new sim card. Many people tried to help me with a problem over several days without success but they were nice people and they did their best. On Dec 15, 2025, I tried ag...Request for Assistance to Unlock My iPhone 6 Dear TELUS Customer Support Team, I am writing to formally request your assistance in unlocking my iPhone, which is currently locked to the TELUS network. I am the rightful owner of the device, a...I am not receiving any text messages | WORST CUSTOMER SERVICE EVER! I am not receiving any text messages | WORST CUSTOMER SERVICE EVER! I ported my number and transferred my data from my iPhone to Google Pixel 10 Pro. I am not receiving any text messages, and my I ...Is 8665884146 a legitimate Telus/Koodo customer care number? I have just received a call from someone from 8665884146 claiming to be from Telus Buy back team and have offered too good of an offer, $30 (including auto pay and buy back Black Friday offer) for 60...Easy Roam travel to Australia I've heard about a 30 day travel pass but can't find this on the Telus site. I'm traveling to Australia for 21 days and want to keep my phone #. If I sign up for the travel roaming plan, do I still n...Data Block feature costing $2pm Anyone know what this Data Block feature is all about. What if I decline? Thanks. Mikey West Vancouver weak signal I live exactly 10 minutes from downtown Vancouver (when the Lions Gate bridge has no traffic) but there is almost no Telus mobility signal. Thousands of people are affected by this problem in West V...5G and LTE Mobility Signal in Lavington BC Restoration Lands is the owner and developer of the Okanagan Industrial Eco Park in Beautiful Lavington BC . Because of the location of the Tower that serves this area, the 445,000 Sq.' Building, and...Problem connecting with call back I've had an ongoing issue with Telus callbacks. I'll arrange a callback re: a technical or billing problem. The chat service on a Telus website will promise a callback at a specific time, often the f...Caller ID Hi, Does the Subscriber Name display to called ID under family plan (e.g. wife phone)? Thanks