Do I have to contact telus to reactive my pre paid phone

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jackson03
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WongTong
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Yes you'll have to contact them and give your account info. If the number is still available, they can resume your account. If you activate with a new number, you'll need a new sim card and you can activate it online at telusmobility.com at no charge, but you need at least a first top up of a 10$ prepaid card.