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Calls Dropping

Ofca
Just Moved In
5 mobile devices all with telus and all our calls keep dropping wherever we are. It's infuriating. We have called customer service and their solution was to turn our phone off then on. All our phone calls still drop. What is going on? This issue has been going on since August.
2 REPLIES 2

TWMT
Just Moved In
Ours are doing the same thing they drop or we can’t hear each other cutting out or very delayed responses. So frustrating!
I don’t want to wait for an hour to just be told to restart the phones which we have tried as well as did Carrier and phone updates.

TWMT
Just Moved In
Same thing is happening to us . Dropped or cutting in and out . Very frustrating!
We have tried restarting the phone and carrier update as well as phone updates and nothing is working .