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is email to sms supported?

mariomarchal
Neighbour

Question: is email to sms still supported? For example sending an email to ##########@msg.telus.com

 

Thanks

 

1 ACCEPTED SOLUTION

dru
Community Manager
Community Manager

Yes, email to SMS is supported in a limited capacity in the following format: [email protected]. Please note virtually all URLs are automatically blocked due to propensity for spam and/or malicious content. 

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23 REPLIES 23

ensure you are using "plain text" format rather than 'html' format to send emails , any yeah easier said then done sometimes

 

Hi Anibal,

 

If you haven't already figured this out, see my reply above (if viewing new replies first).

 

Good luck,

 

Dave

Davey
Neighbour

I think I can provide some assistance with this.  There are at least three factors at play.  1) Use plain text formatting.  2) Your email cannot have any URLs (don't forget to check a signature or appended message disclaimer) 3) Outlook is too 'smart' by half.  It will helpfully turn plain text URLs and email addresses into hyperlinks when forwarding or replying to plain text messages.  If you are using Outlook, and you are forwarding or replying to emails directing them to Telus SMS, you have strip out the URLS and emails within the body of the email.

 

Good Luck,

 

Dave