Forum Discussion
oggie
2 years agoNeighbour
group messaging fails to download
I recently switched from Bell to Telus on my Pixel 8. MMS and RCS worked fine while on Bell. Now that I'm on Telus, I'm constantly getting errors in the google messages app that it can't download. I...
JGD
2 years agoNeighbour
Turning RCS off and on does not resolve the issue.
TELUS_Support
Official Support Team
2 years agoGotcha. If all the devices have Group Messaging and data services enabled, as well as all the other standard troubleshooting has been tried, your best bet would be to reach out directly to our Mobility support team for further investigation.