Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

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30-Day Late Reported From Bring-It-Back Charge — Unable to Reach Correct TELUS Team
I’m posting here because after multiple attempts over the past two months, I’ve been unable to resolve a credit reporting issue through customer service. id like to note that, I have consistently ...
idadriancity
11 hours ago Place Mobility
7Views
0likes
0Comments
Has there been a data breach at Telus?
Can't find an appropriate place to put this, so I'm putting it here. About two months ago I had several fraudulent charges on the credit card I had registered with Telus to pay my account automatica...
GForbes1
15 hours ago Place Mobility
24Views
0likes
0Comments
Coverage of my plan
I have the 5G+ Complete Canada-US-Mexico-Caribbean plan but I cannot find anywhere on the Telus website as to the actual countries this plan covers with no added charges. I am leaving on a cruise in...
gkempson
16 hours ago Place Mobility
coverage
plan
roaming to Caribbean
20Views
0likes
2Comments
My iPhone won't work in USA
I live in the USA. My son in Canada gifted me an Iphone 14 that previously used Tellus in Canada. I was able to set it up with T -mobile but it is not working. I have contacted both the genius bar at...
murray3
17 hours ago Place Mobility
60Views
0likes
3Comments
Cannot get any support from Telus to fix their mistake.
I have wasted hours over the last week trying to resolve an issue that Telus caused by failing to link my accounts when I added a line. I was on the phone with the Telus rep (who was very helpful at...
stcooper
2 days ago Place Mobility
34Views
0likes
1Comment
I recently signed a new mobility phone plan with Telus but it's not working
I was with Public Mobile, and never had any problems upgrading to use my phone for US trips, but there was a sale and I had recently switched to Telus for home Internet, so I figured why not take the...
Isaac89
2 days ago Place Mobility
35Views
0likes
1Comment
Data Block feature costing $2pm
Anyone know what this Data Block feature is all about. What if I decline? Thanks. Mikey
Mikey1941
2 days ago Place Mobility
501Views
0likes
23Comments
5G and LTE Mobility Signal in Lavington BC
Restoration Lands is the owner and developer of the Okanagan Industrial Eco Park in Beautiful Lavington BC . Because of the location of the Tower that serves this area, the 445,000 Sq.' Building, and...
RestoLands
2 days ago Place Mobility
137Views
0likes
8Comments
Stream+ premium disney not activating
Hi, I originally was subscribing to disney+ through TELUS and then I saw a promo on the stream+ bundle. I ended by disney+ subscription and then signed up for the bundle, there was a bit of a overla...
Solved
jeff123
3 days ago Place Mobility
disney+
Stream+
stressed
232Views
0likes
5Comments
Order cancellation
My spouse recently received a winback offer from Koodo/TELUS. As part of that offer, the agent also extended a very attractive deal to move my number to TELUS, since I was in the market for a new pho...
Vrushali
5 days ago Place Mobility
76Views
0likes
2Comments