Why my monthly plan has regular plan rate PLUS the vacation suspension add-on?

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Vio
Resident

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Hello everyone,

 

I have my account set up for vacation suspension. However, my plan changed to $85/month compared to $55/month. Shouldn't it be only $30/month? Will I be charged $85/month?

 

Thank you!

Vio

Most Helpful
Community Power User
Community Power User

The adjustment should show on your monthly invoice, not your plan description. This indicates your base plan is still in effect, and you will return to it once you remove the Vacation Disconnect add on. With some other carriers, a vacation disconnect is considered a plan change, and you can't fall back to the plan you had, unless it is currently available.

 

Look for your next bill, and it should reflect an adjustment for your vacation period.

NFtoBC
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