Why is Sony Xperia Z2 not supported for NFC mobile payments? When will it be supported?

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KAAAAHN
Neighbour

As the title says. I'm curious about this. Bell already supports NFC mobile payments with the Z2, why not Telus? And why does your website not indicate a list of supported devices? It simply says to use any NFC-enabled device, and I have an NFC-enabled Z2, but it apparently doesn't work. Both my bank (TD Canada Trust) and Telus' tech support agents, say that Telus does not yet support the Z2. 


I would suggest updating the website....

Community Power User
Community Power User

The Xperia Z2 was a Bell exclusive device. If you've purchased an unlocked version direct from Sony, please contact Sony and ask. There is no guarantee it'll work with Telus, even with an NFC enabled SIM card.


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KAAAAHN
Neighbour

Why would I ask Sony? It's obviously an NFC-capable device.


The device has an NFC chip, the option appears in android, and the "tap and pay" option appears in the Android settings with my bank's app as a selection. When I called my bank they said Telus hasn't setup their side to allow the Z2 to use nfc mobile payment. When I called Telus tech support they concurred, and said that the Z2 isn't on their list of allowed phones. It fails to setup and I've been trying to determine if the problem is on my bank's side or Telus' side. Sounds like Telus.

Community Power User
Community Power User

Did you buy the Z2 from Telus? My guess is no. Considering the only carrier with it is Bell, Telus won't provide support for 3rd party devices just like other carriers won't offer support for Telus exclusive devices.


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KAAAAHN
Neighbour

I'm not asking whether Telus provides technical support for 3rd-party devices. Do you even understand what I'm asking? I want to know why Telus does not allow this device to setup NFC mobile payment.


On Telus' website it says that you can use any NFC-capable device to setup NFC mobile payments as long as you have a Telus data connection. But it seems that Telus actually only allows certain devices to use the network for mobile payment setup and that there is a secret list of allowed devices. Is there a way to see which devices Telus allows for NFC mobile payments?


You are most unhelpful.

xray
All-Star

In order for devices to qualify for mobile payment with Visa it must be certified (registered) with Visa. I suspect that this certification is specific to each device-NFC card combination. It makes no sense for TELUS to certify their NFC SIM card on a Bell exclusive device. Nobody expects Bell to certify their phones with TELUS NFC cards do they?


RickyTang1007
Helpful Neighbour

Other than having a NFC-enabled device and NFC SIM card, you have to download UGO Wallet app in order to tap to pay (NFC payment). I tap my BlackBerry Passport to pay almost everywhere including grocery stores, McDonald, Panago, Cineplex, gas stations and etc. as long as the payment terminals accept Visa's PayWave and MasterCard's PayPass (touchless payment). All BlackBerry 10 smartphones and certain Android smartphones can do that. However, I have just checked www.ugo.ca whether your Sony Z2 is one of the supported devices. Unfortunately, for Sony, only Z1 and Z3 are in the list. I don't see Z2. That could be the reason you cannot use NFC payment.