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Sim card

Jenjenny2424
Neighbour
I recently ordered 2 Samsung galaxy S22 phones under the same EPP account. One of the phones says it has no phone number assigned & only one phone number is showing under my Telus account. Is the sim card defective?
2 REPLIES 2

NFtoBC
Community Power User
Community Power User

More likely the second number wasn’t properly provisioned. Call your EPP representative to get it sorted.

NFtoBC
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digitalife
Friendly Neighbour

They could of sent you a different sim card thats not assigned to you. Best to call and check.