05-03-2017 06:54 AM
Okay, so I purchased of a phone of Craigslist.
At the time of the meeting I made sure the phone I was purchasing was not fake, had warranty and also was not blacklisted. It checked out all fine.
It was a brand new phone, never activated.
I purchased the phone 15 days ago and today suddenly it gets blacklisted.
I still have the original emails from the seller but it turns out the phone number he was using to contact me was a TEXT NOW account as I tried calling that number.
Is it possible I can get this phone un-blacklisted by talking to a Telus representative and explaining my story?
Solved! Go to Solution.
05-03-2017 10:04 AM
This was very recently discussed here: https://forum.telus.com/t5/My-Mobility-Account/Apparently-blacklisted/td-p/72236
05-03-2017 10:04 AM
This was very recently discussed here: https://forum.telus.com/t5/My-Mobility-Account/Apparently-blacklisted/td-p/72236
05-03-2017 11:15 AM
If you have the original purchase receipt, you may be able to show proof of ownership, and get it unlisted
05-03-2017 04:27 PM
Don't have the purchase receipt, all I have is the chat transcripts with the seller and the original box with the stickers and everything on it.
05-03-2017 04:37 PM - edited 05-03-2017 04:52 PM