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Phone order being sent to wrong address

brian902
Neighbour
I ordered a iPhone 12 XS max and now it’s being sent to the wrong address. Called *611 and they can’t change the delivery address for my phone. I need help with this ASAP
6 REPLIES 6

NFtoBC
Community Power User
Community Power User

Can you contact someone at the recipient address and arrange a handoff? 

It is pretty much impossible to change a delivery address mid-shipment, as there is too much opportunity for fraud.

 

NFtoBC
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I work in northern Alberta and won’t be home for a month. So the phone will be sent back by the time I’m home. No there isn’t I live by myself

NFtoBC
Community Power User
Community Power User

Then your bet bet is to allow it to be returned and make a fresh order.

 

NFtoBC
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Got the delivery address changed with zero problems by contacting the web store

Yes, that's the obvious solution. For some reason I thought your first post said you already tried that.

Which carrier delivering the package? Some carriers allow you to authorize delivery to a neighbor in the event you are home.