Forum Discussion
Laurenz
6 years agoOrganizer
People’s delayed iPad Pro 4th gen
I ordered an the iPad Pro 4th gen last Sunday and I was reading through the forums and is it most likely I will experience the same delays? Or has things decided to shift and have products pushed fast...
- 6 years agoHello Momonkey76
I foresee us getting them at the end of this month or end of Aug at this point. When I ordered mine ok the 24th via Telus? I checked out Apple ( same model and all) and their website showed 3-4 weeks ( July 15th- Aug 5th delivery. So it seems like it would be the same time for us. I heard Telus is getting 2 batches in July so who knows if that’s true.
Momonkey76
6 years agoOrganizer
Yikes I just read through the 2 pages of comments. I have received the “would you still like to wait emails”. I actually called for the first time tonight to get an update. The person I spoke seemed surprised at the wait time as well. He checked with the web store and they can still see it is still at confirmed.
I try to be realistic and patient - eagerly bonkers waiting at times lol. It’s a pandemic - we just went to stage 3 opening. There’s not a staples or Best Buy I found that has stock of these. The Telus stores aren’t getting them. We are at the mercy of a global supply chain. In a world where everyone just went to working remote and workforces scrambling to get resources out to staff to facilitate work or teachers and students needing to support a learning environment type equipment - every resource is tapped.
Don’t cancel your order, don’t yell at people who really are at there wits end trying to just be helpful. Calling the BBB is not okay.
In this case the squeaky wheel is not going to get the grease. Be kind, be patient, where a mask in public - unless you think the world is flat and masks are infringing on your human rights then goodly k rolling the dice.
I try to be realistic and patient - eagerly bonkers waiting at times lol. It’s a pandemic - we just went to stage 3 opening. There’s not a staples or Best Buy I found that has stock of these. The Telus stores aren’t getting them. We are at the mercy of a global supply chain. In a world where everyone just went to working remote and workforces scrambling to get resources out to staff to facilitate work or teachers and students needing to support a learning environment type equipment - every resource is tapped.
Don’t cancel your order, don’t yell at people who really are at there wits end trying to just be helpful. Calling the BBB is not okay.
In this case the squeaky wheel is not going to get the grease. Be kind, be patient, where a mask in public - unless you think the world is flat and masks are infringing on your human rights then goodly k rolling the dice.
Meowmix
6 years agoAmbassador
Momonkey76
Well if Telus lacks communication what are we supposed to do?. Why have a product online showing " in stock limited availability ( 6-8 week wait) when it's truly not in stock? U see what I mean?.
Also when Telus fails to send out biweekly emails to let customers know what's happening. That's what is upsetting most. The lack of communication from them. They could easily have a email scripted to send out each week or two until the tablets come in right?. That's better then 0 replies and no communications at all. While everyone's working from home and such, the webstore team receives and sends out emails. They could easily reply back within a couple of days or week but they haven't even done that.
Every Rep I spoke to? I was always kind with just one which kept calling me " mam" and tried to overtalk ontop of me lol. The managers I spoke to o even said that telus webstore shouldn't have it shows " in stock" and surprised that the webstore team hasn't emailed anyone back. I actually had one Rep that read this thread while I was online with her and she was surprised.
Well if Telus lacks communication what are we supposed to do?. Why have a product online showing " in stock limited availability ( 6-8 week wait) when it's truly not in stock? U see what I mean?.
Also when Telus fails to send out biweekly emails to let customers know what's happening. That's what is upsetting most. The lack of communication from them. They could easily have a email scripted to send out each week or two until the tablets come in right?. That's better then 0 replies and no communications at all. While everyone's working from home and such, the webstore team receives and sends out emails. They could easily reply back within a couple of days or week but they haven't even done that.
Every Rep I spoke to? I was always kind with just one which kept calling me " mam" and tried to overtalk ontop of me lol. The managers I spoke to o even said that telus webstore shouldn't have it shows " in stock" and surprised that the webstore team hasn't emailed anyone back. I actually had one Rep that read this thread while I was online with her and she was surprised.