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Optik TV app not working on my phone

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Screety
Just Moved In

November

Whenever I try to log in I get an error message that says something went wrong and please try later. I'm using a Samsung A5. Can anyone help?
1 ACCEPTED SOLUTION

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WestCoasterBC
Community Power User
Community Power User

November

Delete the app off your device, reboot the phone. Then redownload the app and sign in.


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WestCoasterBC
Community Power User
Community Power User

November

Delete the app off your device, reboot the phone. Then redownload the app and sign in.


Find a post useful, please click on "Like" to give the author recognition or mark as an accepted solution.

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Varji
Just Moved In
In response to WestCoasterBC

July

Not working

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WestCoasterBC
Community Power User
Community Power User
In response to Varji

July

What phone are you using, the Optik app version and current phone software version. 


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We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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