02-03-2015 12:30 AM
just arrived in Spain. 'No Service' where my carrier bars should be. Nothing since I left Canada. Any help please?
02-03-2015 08:36 AM
Hey @quadrapioneer did you ask telus to enable international roaming before you left? If not, that could be the issue. If you do have international roaming, have you tried to manually select a network >Settings>Carrier> Turn off Automatic.
If you didn't have international roaming enabled, you can use their chat service to save yourself some $ telus.com/chat.
Have an awesome trip!
02-03-2015 09:07 AM
You may also be able to manage this through the 'My Account' section at Telus.com, if you have set up you account access.