My Order hasn't been processed yet

[CKohlman]

I ordered a new iPhone 13 Pro Max on friday march 18 and i got an email saying i needed to confirm information about my order and to call the webstore so i called and didn't get an answer i emailed and no answer. I paid the $200 upfront and it said i should have it by the end of the week. Now yesterday i checked and the payment was reversed. WHat does that mean for me do i order the phone again or keep trying to contact the webstore?

[NFtoBC · Accepted solution]

If you’ve been refunded, you will need to start again.

Usually if problems arise, it is tied to your ID, and you are asked to confirm at a physical location. It might be fastest to go to a physical sales outlet if you retry.