Forum Discussion

Zeek's avatar
Zeek
Neighbour
3 years ago

Lost device ( telus wont help)

My 2 year bussiness plan was finishing and I started to get hundreds of calls from telus to renew with them. Long story short i got 5 lines with 5 phones. There where two tracking numbers and two box...
A-B's avatar
A-B
Icon for Community Manager rankCommunity Manager
3 years ago

Very sorry to hear that, Zeek 

 

We'd love to escalate this for you and have a manager call you back instead. Reach out to us over at our Twitter account or send us a private message at our Facebook page and we can verify your account to start the process, thanks.

Zeek's avatar
Zeek
Neighbour
3 years ago
A manager reached out to me who was highly unprofessional called brian. He kept giving the impression that that phone had been delivered and it was my fault. Kept insisting on getting a police report and that without that he cant do anything. I told him i have a busy schedule and i dont have time for all of this and that cancel everything with telus of mine. He said i cannot cancel anything unless i get the phones back. I told him thats not his headache ill see telus in court. He simply said i cannot do that. Long story short i got the police report and still he keeps making my life miserable with so many questions.
Related Content