Ios7 update

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Resident
Can only receive and no longer send telus email from iPhone. It used to work ok with ios6 and the same details still appear in settings. Suggestions?

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Most Helpful
Connector

Hi, sorry about the late response ..

 

can you double check the smtp settings ? Apparently, since iOS 7, the OS changes the port from 1025 to 465 ... reverting to 1025 (with smtp authentication, uses same credentials as imap, no SSL)


Yves
Member of the Telus team
Assure FFH (Internet & IPTV Tech support)

View solution in original post


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Ambassador
Hi, have you already tried removing and re-register your email on the phone?
xXKittyGumDropzXx
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Ambassador
Hey, I came across this convo on the apple website. You can try this. https://discussions.apple.com/message/23064296#23064296
xXKittyGumDropzXx
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Most Helpful
Connector

Hi, sorry about the late response ..

 

can you double check the smtp settings ? Apparently, since iOS 7, the OS changes the port from 1025 to 465 ... reverting to 1025 (with smtp authentication, uses same credentials as imap, no SSL)


Yves
Member of the Telus team
Assure FFH (Internet & IPTV Tech support)

View solution in original post