09-12-2017 03:17 PM
09-12-2017 03:33 PM
If it is locked to Telus, all you should need to do is put a SIM card associated with your account into the phone. If the new phone uses a different size SIM card than your old one, you may need to get a new SIM card.
09-12-2017 03:33 PM
If it is locked to Telus, all you should need to do is put a SIM card associated with your account into the phone. If the new phone uses a different size SIM card than your old one, you may need to get a new SIM card.
09-13-2017 08:47 AM
Thank you for the information
09-13-2017 03:51 PM
@whimik The information given by @Nighthawk is correct :). The only thing I would add is to ensure the phone hasn't been flagged as lost/stolen by checking the IMEI on our website here: Device Compatibility
09-29-2017 12:38 PM
Only if it's been removed from previous owner's account as it can't be in both at once.