Device balance

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someone_9e9
Ambassador
Hey

If you pay a device balance off do you lose your promo of 1gb extra data even though you intend to keep internet and pik tv
I have been a customer for years
And promo of 15$ off unlimited internet
And the plan is 105$ a month so how much would i save thanks
Most Helpful
Community Power User
Community Power User

A device balance only is paid if you are cancelling a contract. If you are cancelling a service, then any promos attached to it would, of course, disappear.

 

NFtoBC
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someone_9e9
Ambassador
No i dont want to cancel i just wanted to understand better but thank you -your very helpful on hereSmiley Happy