telus gmail migration: can't access my google groups:contact Organization Administrator for access

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CynthiaAndHarold
Resident

Hi everyone,

After the telus gmail migration I cannot get to google groups.

When I try go to any google group URL i.e. https://groups.google.com i briefly see a Telus logo and then this message below

We are sorry, but you do not have access to Google Groups. Please contact your Organization Administrator for access.

 

I think it is because telus gsuite administrator has turned this off BUT I need to access these groups and my telus.net email address is what I have used before to access google groups. 

 

Help, can anyone advise me how to get through this?

 

(this telus gmail migration has not been easy)

 

Thanks for any tips 

 

https://admin.google.com/a/cpanel/telus.net/ServiceNotAllowed?continue=https%3A%2F%2Fgroups.google.c...

We are sorry, but you do not have access to Google Groups. Please contact your Organization Administrator for access.

R0land1199
Resident

My wife is having a similar problem.  She can't access her clients goggle docs files with her telus email addresses now.   Her Telus accounts don't have access to google docs anymore even though they used to.  I'm trying to figure out a way to toggle between the email version of the account and the regular google version of the account.  I've done some searching but haven't found a solution yet.

KG2020
Resident

I've got the same issue. I received an email with .wav file attachments but can't open them as I don't have access to Google Docs. This is yet another frustrating issue I've encountered with the transition to Google mail. And yet another call to technical support. Not happy. 

HomerJay
Resident
I'm in a similar situation. Since migrating from Telus Webmail to Telus Gmail all my contacts have been wiped out and I no longer have access to my Google docs. I'm so upset with Telus. They have the nerve to call the migration an "upgrade"
Rapono
Helpful Neighbour

This is why I'm afraid of upgrading. I can't afford to lose access to things on my main google account (which is linked to my telus email).