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opening NAT type on Telus modem for online gaming (T3200M)

OGCryptor
Friendly Neighbour

Hi,

Does anyone know how to change the NAT type on my Telus modem to open?  Would love to know how to do this.  I am plugged right into the back of the modem with an ethernet cable, fiber to home service.  My NAT type fluctuates between Moderate and Closed.

1 ACCEPTED SOLUTION

OGCryptor
Friendly Neighbour

Side note for whoever finds this thread:  I also have a Nighthawk R7000 router.  I found a "NAT filtering" setting on it under Advanced Settings / WAN Setup.  I changed it to OPEN and that made a huge difference for the console and devices plugged to that router.

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4 REPLIES 4

OGCryptor
Friendly Neighbour

Model Model: T3200M

I am gaming on Xbox Series X but this issue would apply to any modern console I imagine.

Nighthawk
Community Power User
Community Power User

I've got a T3200 that's on default firewall settings (NAT only) and my NAT comes up as Open in some of my games that check for it. When I check in the Xbox Companion App on Windows 10 (Settings > Network) it shows open there as well.

 

natopen.jpg

 

Are your firewall settings in the T3200 set to NAT Only?


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OGCryptor
Friendly Neighbour

Looks like my modem has Firewall set on the default "NAT Only" though I never get NAT as "open" on my xbox.

 

Telus_modem_1.PNG

 

OGCryptor
Friendly Neighbour

Side note for whoever finds this thread:  I also have a Nighthawk R7000 router.  I found a "NAT filtering" setting on it under Advanced Settings / WAN Setup.  I changed it to OPEN and that made a huge difference for the console and devices plugged to that router.