Wifi panel door does not close after install

[jeremy17]

I had Telus internet installed 2 years ago. With the size of the modem, the panel door does not close properly. The technician told me I can buy an extender however i don’t feel like I should have to pay for this.

[A-B]

Hello. That's definitely not the experience we want our customers to have! I'll send you a private message to discuss further.