Upgrading from Telus Internet 25/25 to Gigabit Internet

[martinwk]

Does upgrading from Telus Internet 25/25 to Gigabit Internet require on site visit by a Telus technician?

I am on Telus PureFibre.

martinwk

[vishwa]

If you are already on purefibre(assuming you already have an ONT installed) they can just upgrade from their side by changing the profile.  There may be some exceptions that I am not aware of.