Forum Discussion

gwww's avatar
gwww
Neighbour
27 days ago

Equipment for Internet in Ontario

I have an install scheduled and would like to do some planning for my home network, mostly interested in how my owned router will connect to the new Telus equipment and what Ethernet speeds are supported.

Could someone confirm the type of equipment that will be supplied by Telus on install. Specifically, is the NH20A/T going to be installed - if so does it support bridging?

I've also read that PPPoE is required to talk to the Telus network (or should I call it the Bell network) - either way is PPPoE required? Is it handled in the NH20A/T when in bridge mode?

I'm fairly knowledgeable on network engineering, so no need to filter answers. Appreciated.

Thanks!

2 Replies

  • Oh my. That does not sound good at all!!

    I'm very curious as to what service they sold you, as their fiber internet offering in Ontario was only announced in November of 2024.

    Perhaps I will call their tech support line and see if I can learn some more.

    Thank you for sharing your story. Appreciated.

  • I don’t want to give the wrong answer but from experience they suck big time I cancelled two years ago because they did not have Internet in Ontario took a month and a half to try to troubleshoot what was happening in the end I had to send the equipment back and I called and canceled. Took a while to get the number and sent everything back. I’ve received no services from them and now I’m in collections for $300+. Really don’t recommend Telus Internet. I called to see about it before I got it and I talked with the person who developed the Telus Internet and he says it’s not available in Ontario I didn’t really understand what he meant. I thought Internet was just Internet. this is two years ago it might have changed. Good luck I guess you’ll need it is all I can say.