I ordered a Telus smart hub with outdoor antennae. The antennae did not come with the assembly screws to mount bracket on antennae. Telus sent a new hub to get parts from and return but they did not send the antennae and/or the parts that are supposed to come with the kit. It’s been over a month now and I have to waste more hours and days contacting them and trying to get the five little screws that are needed to mount the antennae. It’s next to impossible to get a human for support and it’s infuriating.
