PureFiber 3Gb Technicolor NHT20 (admin access)

[StokieDood]

Hi Folks,

New recipient of the TELUS PureFiber 3Gbps service.  I was pretty excited to get this service installed and up and running.  The technician finished yesterday and I was all giddy to get into the configuraiton sections of the NHT20 to apply my preferred settings like DNS.  

After logging in, I've noticed that the NAH is completely locked down.  You can't change from TELUS DNS to say Cloudflare or Google.  What's the deal with that?  I also noticed that in the "diagnostics" section, that TELUS Secondary DNS is unreachable by ping. God forbid the primary DNS server doesn't die. 

So my hope is 2 fold.  First is to resolve against a faster more secure DNS like Cloudflare or Google and second is to remedy the missing secondary DNS resolver.  It just doesn't exist.  Is this a known TELUS issue?  Should I open a ticket?

So as of right now I can't change a single thing.  I could set the NAH up in bridge mode and use a proper "router" but I'm limited in space in my media panel to house an extra router.

I'm also investigating if its worth pulling the SFP out of the NAH and connecting it directly to my own gear.  Yank the NAH and use it as a paper weight.  Would welcome comments on anyone who's tried this.

Oh, and I'm on a Technicolor NHT20.  I hear the Arcadyan is configurable unlike the Technicolor.

Thanks to all.

StokieD

[StokieDood]

Wouldn't you know it... I checked just now and the Secondary DNS is up.  Figures. 

Still, is there any way to apply my own config on this thing?

[StokieDood]

All of 5 mins and now the Secondary DNS is unreachable.  Its definitely hit and miss.

[StokieDood]

Update : The DNS can be configured in the DHCP widget.  My local hosts are resolving against cloudflare and google now.

[TELUS_Support]

Hey @StokieDood - What you are describing is more in-depth than we usually help with so please send us a private message if you run into issues

[StokieDood]

Got it.  Thanks TELUS Support.