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Optik TV Added After Suspicious Call; Legit?
I'm very confused right now. Today, I received a call from 833-390-3721, claiming to be a representative from Telus. Because I had only switched to Telus a month ago, I thought they were calling to a...
Texts from the 777222 number are legitimate. as for the modem upgrade, it's either to improve/update the service to make sure everything is working as well as possible, or if the customer is in an area where copper service is being turned down (thus the new equipment for the new fibre service). Customers in an area where the latter is occurring however are notified well in advance.
Apparently this number is legit even though it's listed elsewhere as being suspicious. I connected with Telus via chat today and they confirmed that the person I was talking to yesterday did in fact work with Telus. And they have an order in process, though some mistakes in the offer were made and still need to be worked out to my family's satisfaction.
