cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No way to pay bill on Sundays prior to deadline to pay

randalljamestow
Neighbour

I would love to know how one can pay a bill on a Sunday (on the deadline date), in not being penalized on a Monday with no service (cut off) then for a re-hookup of services? Some elderly people do not have a computer or internet and can only pay bills at the bank.

This can lead to a cash grab by Telus for those individuals in this situation, no one fiscally comes to your home; rather digitally doing this in seconds resulting an additional revenue stream at 100% profit.  

 

Would like a response please.

2 REPLIES 2

xray
Hero

I'm pretty sure services will never be cut off for a late payment. Repeated non-payment is a different story. 

 

If you don't have Internet access to pay your bills online then I suggest setting up automatic payment from a credit card. You can always pay the bill on a Friday if it's due on Monday.

TELUS_Support
Official Support Team
Official Support Team

Here is information on the different payment methods. https://forum.telus.com/t5/Home/Home-Solutions-Payment-Options/ta-p/135320


If our reply resolved your issue, please click on Accept as Solution to help others in the community.