April
April
HI @NewTelusUser24 ,
Thanks for dropping by. To confirm, are you using an ASUS Router instead of TELUS Supplied equipment?
If yes, you might use this link on how to update the modem as per the error message you've posted
1. https://www.asus.com/supportonly/rt-ac87u/helpdesk_bios/
2. https://www.asus.com/ca-en/support/faq/1005263/
Cheers!