Land phone In operative

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Resident

SW Calgary Telus indicates no outages  No dial tone  Display shows Line in use. Several callers report  “no reply”. Checked Telus my home connection with a touch phone - silence  Ok this am Lost Telus about 3pm

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Community Power User
Community Power User

There are a number of things that could cause no dialtone on a landline. A couple of which can be related to equipment within your home, and a number of additional things outside the home.

 

Have you contacted Telus about the loss of dialtone yet? It's usually recommended to call them as a lot of cases need a repair tech to resolve the issue, if it isn't one of your phones possibly causing it.

 

Some troubleshooting: https://www.telus.com/en/ab/support/article/home-phone-no-tone


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