Is it possible to set your Boost Wi-Fi network name the SAME as the main Telus modem network name?

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Lotus99
Friendly Neighbour

Hi, I've got the T3200M modem and just got a starter pack of Boosts.  I used to have an Extender, which I did not like because it was running a different SSID (I was told it's not a good idea to use the same SSID for it as the main router's for conflict reasons), so as I moved from one part of the house to the other, I'd have to manually disconnect from the main router's wifi network, and connect to the Extender's.

 

When I got the Booster Starter Pack, I was told their main benefit is the mesh network they create, and that I'd basically end up with a stronger signal for my main network name all over the house, and would no longer see two SSID's.  I figured it would be seamless going from one part of the house to the other, and always have a strong signal.  I thought that's the whole concept with these repeaters, etc.

 

Except when I set them up, I see they still have their own unique SSID and password...  I expected them to pick up the main router's network name and password, so I'm no better off than before!

 

I see that I can change their SSID and password:

 

https://www.telus.com/en/bc/support/article/my-wifi-on-boost#change_your_boost_wi-fi_network_name_an...

 

But I'm wondering whether it's ok to do so, or may cause issues, like I was told with the Extender?  I'm surprised it's not explicitly stated in the guide that you can or cannot do so...

 

Anyone know if I can, and whether it would cause any issues / conflict with the main router broadcasting the same SSID?

Community Power User
Community Power User

Yes, you can, but if you have any TV connected to your Wi-Fi, they may not work if connected to the Boost units. In my experience, you would be better to add another Boost unit near your T3200M, and run a mesh network independent of the T3200M Wi-Fi if you have wireless TV.

NFtoBC
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Lotus99
Friendly Neighbour

That would be good news.  To be clear, if my T3200M network name is MAIN let's say, I can change the network name on my two Boost packs to MAIN also, with the same password, without causing any interference / conflict by both broadcasting?

 

Re: you comment if I "have a TV connected to WiFi", do you mean if I have Optik TV?  (I don't BTW.)

 

Right now my TV is connected to my T3200M via an ethernet cable.  But if I was to run it off WiFi, why would it matter?  If the above setup doesn't cause conflict for any other device connecting wirelessly?

Lotus99
Friendly Neighbour

PS  So why do they "explain how to disable the Wi-Fi network running in the background of your Boost Wi-Fi network through your Wi-Fi modem"?  They don't actually say what the issue is they're trying to fix...

 

Nor do they clearly just say that the main gateway conflicts with the Boost network.  Why else would they provide these instructions then?

 

https://www.telus.com/en/bc/support/article/troubleshoot-boost-wifi-actiontec-t3200m

Community Power User
Community Power User

@Lotus99 wrote:

 

Right now my TV is connected to my T3200M via an ethernet cable.  But if I was to run it off WiFi, why would it matter?  If the above setup doesn't cause conflict for any other device connecting wirelessly?


To my knowledge, and experience, the Boost devices do not have multicast technology, needed for Optik over Wi-Fi. Thus, if one's OptiK receiver were to connect to the Boost device, rather than the main router, then you will encounter problems with the Optik Signal.

 

That would be good news.  To be clear, if my T3200M network name is MAIN let's say, I can change the network name on my two Boost packs to MAIN also, with the same password, without causing any interference / conflict by both broadcasting?

 


Yes. This is actually the only option with Telus' most recent router.

 

NFtoBC
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rc
Ambassador

Telus recommend different ssid for the boost network. The reason behind this recommendation is to avoid issues with "handoff" when a mobile device moves between locations in your house.  

Lotus99
Friendly Neighbour

@NFtoBC wrote:

@Lotus99 wrote:

 

Right now my TV is connected to my T3200M via an ethernet cable.  But if I was to run it off WiFi, why would it matter?  If the above setup doesn't cause conflict for any other device connecting wirelessly?


To my knowledge, and experience, the Boost devices do not have multicast technology, needed for Optik over Wi-Fi. Thus, if one's OptiK receiver were to connect to the Boost device, rather than the main router, then you will encounter problems with the Optik Signal.

 

That would be good news.  To be clear, if my T3200M network name is MAIN let's say, I can change the network name on my two Boost packs to MAIN also, with the same password, without causing any interference / conflict by both broadcasting?

 


Yes. This is actually the only option with Telus' most recent router.

 



@NFtoBC wrote:

@Lotus99 wrote:

 

Right now my TV is connected to my T3200M via an ethernet cable.  But if I was to run it off WiFi, why would it matter?  If the above setup doesn't cause conflict for any other device connecting wirelessly?


To my knowledge, and experience, the Boost devices do not have multicast technology, needed for Optik over Wi-Fi. Thus, if one's OptiK receiver were to connect to the Boost device, rather than the main router, then you will encounter problems with the Optik Signal.

 

That would be good news.  To be clear, if my T3200M network name is MAIN let's say, I can change the network name on my two Boost packs to MAIN also, with the same password, without causing any interference / conflict by both broadcasting?

 


Yes. This is actually the only option with Telus' most recent router.

 


Thanks for clarifying.  So the first issue you mentioned, as I suspected, is a non-issue for me because I don't have Optik TV.

 

The second issue though, I don't think you're correct.  First of all, if it's the only option, as you claim (that the Boost network name and password must be the same as the Gateway's) then why isn't it mentioned in a single piece of literature / their website / in the app?  Especially considering it's supposed to be a DIY solution by the user!  How would we know???

 

Secondly, that's not what happens by default, which makes point 1 even more important.  That's the whole reason for my post in fact...  My Boost packs, once I set them up, started broadcasting a totally different SSID, and the app asked me to connect my phone to them by scanning the barcode on the back, which contained the new SSID and password to them.

 

Third, if that was true and it didn't cause a conflict, then why would Telus as part of the Boost Troubleshooting guide ask you to Disable the Gateway's network?  LOL.

 

https://www.telus.com/en/bc/support/article/troubleshoot-boost-wifi-actiontec-t3200m

 

 

You CAN later change the network name and password to match the Gateway's on the Boost packs, which is what I did anyway since as you can see, half the answers here say Yes, it causes conflict, and half say No.

 

It seems to be working ok, so I'm going to conclude for now it does not cause any conflict, and it would be stupid to call this a "mesh" solution, if it requires you to keep two different SSID's.

 

It's just really crappy and conflicting instructions on Telus' part for what would be a simple line in the guide / app to tell users what to do and what NOT to do.  Hope they're listening.

rc
Ambassador

Agree that telus could do a better job explaining the issues surrounding having the actiontec router and the boost devices sharing the same ssid. 

 

The boost devices form a mesh network but the actiontec router does not participate in the mesh. The resulting network functions  like a old fashioned wifi network with two access points sharing a ssid.  Depending on the type of devices connecting to the network and the locations of the access  points you may not experience any issues, but not gain the benefits that come from the mesh. 

 

Lotus99
Friendly Neighbour

@rc wrote:

Agree that telus could do a better job explaining the issues surrounding having the actiontec router and the boost devices sharing the same ssid. 

 

The boost devices form a mesh network but the actiontec router does not participate in the mesh. The resulting network functions  like a old fashioned wifi network with two access points sharing a ssid.  Depending on the type of devices connecting to the network and the locations of the access  points you may not experience any issues, but not gain the benefits that come from the mesh. 

 


Interesting... So with two networks being broadcast under the same SSID, I don't know which one I'm connected to because both have the same name... Right?  They're only like 70 feet apart from each other.

 

Is there a way to test to see if I'm having issues using the same SSID with Boost and the Gateway?  What about this?  As I go from one part of the house to the other (where the Gateway's signal is weak, but Boost is strong), what would happen is I'd get one bar of signal on the Gateway's network.  Not enough for the phone to drop it, but quite weak.  Then I'd manually grab the old Extender's.

 

So now, if I do the same and the mesh is NOT working, if I'm connected to the Gateway's network and go to that part of the house, the signal would still get weaker, right?  But if it doesn't, maybe then the mesh IS working...

 

I could even test it by turning off the Boost first, to make sure I'm definitely connected to the Gateway.  Then go to that part of the house, see what my signal is like, turn on the Boost, and if the wifi signal improves, then Voila!

 

Thoughts on this master testing plan?  =)

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rc
Ambassador

Sounds like a reasonable plan, but turning on the boost devices may not be enough to trigger the phone switching from the gateway to the boost.

 

Some devices when they see a higher powered  signal will transfer  the connection, some will only transfer when the signal level becomes unusable. This is the problem that mesh networks solve.

 

 

 

 

Lotus99
Friendly Neighbour

@rc wrote:

Sounds like a reasonable plan, but turning on the boost devices may not be enough to trigger the phone switching from the gateway to the boost.

 

Some devices when they see a higher powered signal will transfer the connection, some will only transfer when the signal level becomes unusable. This is the problem that mesh networks solve.

 


Let's see, but to your second paragraph, I think that's exactly what I'm trying to prove...  If the Boost packs end up operating like a true mesh network, as Telus claims, then I would think my phone should switch, no?

rc
Ambassador
Since the actiontec does not contain the proprietary mesh software that the boost devices have it will not issue the required commands telling the device to disconnect from the actiontec and connect to a specific boost device.

Lotus99
Friendly Neighbour
I see. And if that's the case, having two networks broadcasting with the same SSID and password with signal cross coverage, what can go wrong? What issues will I experience? Is there a way for me to tell?